Contact Us

We are here to help! Whether you have a question about your subscription, need advice on lash styles, or have an issue with an order, our team is ready to assist you.

Customer Support

The best way to reach us is via email.

📧 Email: contact@wynklashes.com

Opening Hours: Monday – Friday: 09:00 – 17:00 (GMT) We are closed on weekends and UK Bank Holidays.

How to get a faster response

To help us resolve your query as quickly as possible, please include the following in your email:

• Your Order Number (e.g., #12345)

• The Full Name on the order

• A clear description of your question or issue

• For damaged items: Please attach a photo of the product and packaging.

Response Time: We aim to respond to all emails within 24–48 working hours. If you email us over the weekend, we will get back to you as soon as possible on Monday.

Press & Collaborations

Are you an influencer or content creator looking to collaborate with Wynk Lashes? We’d love to hear from you! Please email us with your media kit or social handles at: 📧 contact@wynklashes.com (Subject Line: Collaboration)

Business Address

Wynk Lashes: 7 Hursley Close, Bournemouth, Dorset, BH76SE, United Kingdom

(Please note: This address is for office correspondence only. Returns sent here without prior authorisation via email cannot be processed.)